Photoshop export as window blank

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    • Re: Export Window is "EMPTY"
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    Export Window is "EMPTY"

    /t5/photoshop-ecosystem-discussions/export-window-is-quot-empty-quot/td-p/12083303 Jun 01, 2021 Jun 01, 2021

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    When I open the export Window sometimes it's completely empty like the screenshot. Does anybody know how to solve this??

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    11 Replies 11 Community Expert ,

    /t5/photoshop-ecosystem-discussions/export-window-is-quot-empty-quot/m-p/12083971#M549308 Jun 02, 2021 Jun 02, 2021

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    looks weird. I do see that when the window first opens. and it seems to take a while to then populate my image.

    Try using File>Export>Save for Web (legacy) I personally prefer it and think it loads faster.

    Otherwise try resetting your preferences. Restart Photoshop holding down Command + Option+Shift (Control+Alt+Shift on PC) or try updating your Photoshop.

    hope this helps.

    headTrix, Inc. | Adobe Certified Training & Consulting 1 1 Upvote Community guidelines

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    /t5/photoshop-ecosystem-discussions/export-window-is-quot-empty-quot/m-p/12100175#M551728 Jun 08, 2021 Jun 08, 2021

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    Yeah, but this one never loads sometimes. I'll try using Save for Web option but sometimes I want to export things in a higher density like 300ppp

    I'll reset the preferences and see what happens!

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    /t5/photoshop-ecosystem-discussions/export-window-is-quot-empty-quot/m-p/12100300#M551753 Jun 08, 2021 Jun 08, 2021

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    Yes save for Web will not work for Print - just for quick web graphics,

    Perhaps try updating Photoshop.. I thought I heard that they fixed this issue?

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    /t5/photoshop-ecosystem-discussions/export-window-is-quot-empty-quot/m-p/12084062#M549314 Jun 02, 2021 Jun 02, 2021

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    Sorry that the Export As Window in Photoshop is blank. Would you mind sharing the version of Photoshop you're using and the version of your operating system?

    Does the problem occurs while exporting a specific image or file format? Does it help if you create and export a new document?

    Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html and let us know if that helps?

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    /t5/photoshop-ecosystem-discussions/export-window-is-quot-empty-quot/m-p/12100166#M551725 Jun 08, 2021 Jun 08, 2021

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    Thanks for the response.

    I'm currrently in an Intel based iMac with Big Sur 11.4 installed. Photoshop 22.4.1

    The problem occurs when exporting a PSD file. The problem occurs randomly sometimes but it's quite annoying cause I export quite often.

    I have another recurring problem which is that sometimes my Photoshop window (where the artwork is displayed) freezes. Just the artwork. I can still press buttons (all the buttons are responsive) but nothing happens in to the artwork. It happens when I'm zooming in and out a lot with my scroll wheel, suddenly the screen stops moving and I have to restart.

    I don't know if these problems are related.